Fine Dining / Restaurant Group
From California's coast to Idaho's heartland, Land Ocean Restaurant Group has redefined modern American dining across seven locations. The team set out to push reservation automation past the ceiling of its existing systems and found more than bookings: operational wins that lifted sales, tightened staffing, and improved the dining experience for every guest.
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Seven restaurants
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California & Idaho
The Results
The Challenge
Premium dining had already met automation halfway. Getting the rest of the way meant closing the gap between when guests call and when anyone could answer.
Half of reservations already ran through the group's existing platform. The other half depended on a staffed phone line, and volume kept testing its limits.
Phones were staffed ten hours a day, so hosts arrived early just to return voicemails, peak-time callers hit bottlenecks, and after-hours bookings slipped away.
Teams split attention between the phone and the guests in front of them, and communication varied from location to location.
Revmo finds the openings that our host teams are often hesitant to look for. It's a great opportunity to fill your restaurant and optimize your peak hours and days.
What Revmo Provided
Every booking opportunity is captured any time of day, including the after-hours calls that used to land in voicemail.
Seven restaurants run to one standard: consistent guest experiences, with operational inefficiencies revealed and solved along the way.
Guests get consistent, multi-language communication, and the restaurants capture reservation payments automatically.
Revmo connects to the group's POS, CRM, and existing reservation platform, extending what already worked instead of replacing it.
By the Numbers
The Results
Zero missed calls across all seven restaurants, day and night.
More than half of all reservations book without a staff member touching the phone, with payments captured on the spot.
An 8% year-over-year sales boost versus locations without Revmo, and 5,500 additional covers on the books.
Call patterns now inform staffing, hosts stopped arriving early for voicemail duty, and the guest experience is consistent across the group.
Key Takeaways
Land Ocean came for reservation automation and found an operations upgrade: fuller dining rooms, tighter staffing, and a consistent guest experience across seven restaurants.
Answering every call did more than add bookings. It filled seats that used to go empty and removed the busywork wrapped around each one.
Guests book when it suits them. 5,500 additional covers came from being reachable around the clock.
Seven restaurants now deliver one standard of guest communication, in multiple languages.
The team came for bookings and stayed for operational insights that tightened staffing and service.
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See Revmo in Action
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